Payment & shipping
Payment methods, shipping costs, delivery times and delivery countries.
Payment methods
Card, Apple Pay, Google Pay and SEPA Direct Debit
Secure payment through Stripe, right after ordering.
PayPal
You pay with your PayPal account right after ordering.
Bank transfer in advance
After ordering you receive our bank details. Use your order number as the reference. We ship as soon as the payment arrives.
Cash on delivery
Within Germany only and for goods only. You pay DHL on delivery. The cash on delivery fee is €8.91.
Gift cards
Redeem gift cards from the former carprotec.eu shop in the cart.
Shipping costs
| Delivery country | Cost | Delivery time |
|---|---|---|
| Germany | €4.90, free from €100.00 of goods | 1 to 3 working days |
| European Union countries | €9.90 | 5 to 7 working days |
| Switzerland | €25.00 | 5 to 7 working days |
Deliveries to Switzerland are invoiced without German VAT. You pay Swiss import VAT and customs fees on delivery.
Services
SIM credit is a service without shipping. We book it within 48 hours of receiving your payment.
Invoice
Every order comes with a PDF invoice showing VAT.
We deliver to these countries
- Austria
- Belgium
- Bulgaria
- Croatia
- Cyprus
- Czechia
- Denmark
- Estonia
- Finland
- France
- Germany
- Greece
- Hungary
- Ireland
- Italy
- Latvia
- Lithuania
- Luxembourg
- Malta
- Netherlands
- Poland
- Portugal
- Romania
- Slovakia
- Slovenia
- Spain
- Sweden
- Switzerland